Last updated: 22 July 2021
View a Summary of Updates.
2. Interpretation & Definitions
3. Collecting and Using Your Personal Data
3.1. Types of Data Collected
3.1.1. Personal Data
3.1.2. Usage Data
3.1.3. Tracking Technologies and Cookies
3.2. Processing and Use of Your Personal Data
3.2.2. Basis of Processing
3.2.3. Purpose for Using Your Personal Data
3.3. Detailed information on the Processing of Your Personal Data
3.3.2. Email Marketing
3.3.4. Customer Testimonial and Comments
3.3.5. Public Forums
3.3.7. Usage, Performance and Miscellaneous
3.4. Retention of Your Personal Data
3.5.1. Security of Your Personal Information
3.5.2. Alerts in the Event of a Breach of Security
4. Transfer and Disclosure of Personal Data
4.1. Non-Sale of Personal Data
4.2. Transfer of Your Personal Data by the Company
4.2.1. Iontaofa Intelligence Ltd.
4.2.2. Business Partners
4.3. Compelled Disclosure of Your Personal Data
4.3.1. Corporate Transactions
4.3.2. Law Enforcement
4.3.3. Other Legal Requirements
5. Your Privacy Rights
5.1. What are Your Data Protection Rights?
5.2. How to exercise Your Data Protection Rights?
5.2.1. Data Subject Access Request (DSAR)
5.2.2. Verification of Your Identity
5.2.3. Lodging a Complaint
6. Company Pages on Social Media Providers
6.1. Facebook Fan Page
6.1.1. Data Controller for the Facebook Fan Page
6.1.2. Facebook Insights
6.2. LinkedIn Company Page
6.2.1. Data Controller for the LinkedIn Company Page
6.2.2. LinkedIn Insights
6.3. Twitter Fan Page
6.3.1. Data Controller for the Twitter Fan Page
6.3.2. Twitter Insights
7. Children’s Privacy
8. Links to Other Websites
10. Contact Us
Fidelior™, trading name of the Company Iontaofa Intelligence Ltd., provides a worldwide SaaS digital service that can help address the growing problem of predatory journals and questionable publishing practices. Iontaofa Intelligence Ltd. cares about the security and privacy of Personal Data that is entrusted with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
- Account means a unique account created for You to access Our Service or parts of Our Service.
- Applicable Data Protection Law means all worldwide data protection and privacy laws and regulations in any relevant jurisdiction applicable to the collection, use, processing, and disclosure of Personal Data in question, including, where applicable, the EU General Data Protection Regulation (GDPR),
- Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Iontaofa Intelligence Ltd., 5 Main Street, Cahersiveen, Co. Kerry. For the purpose of the General Data Protection Regulation (GDPR; https://gdpr.eu/), the Company is the Data Controller.
- Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to Ireland.
- Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
- Data Subject refers to any individual person who can be identified, directly or indirectly, via an identifier such as a name, an ID number, location data, or via factors specific to the person’s physical, physiological, genetic, mental, economic, cultural or social identity. In other words, a data subject is an end user whose Personal Data can be collected. For the purpose of the GDPR, a Data Subject means an identified or identifiable natural person that can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
- Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
- Facebook Fan Page is a public profile named Fidelior specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/Fidelior-100928322207242.
- LinkedIn Company Page is a public profile named Fidelior specially created by the Company on the LinkedIn social network, accessible from https://www.linkedin.com/company/23562479/admin/.
- Personal Data is any information that relates to an identified or identifiable individual. For the purposes for GDPR, Personal Data means any information relating to You (data subject) such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
- Personal Data Breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data.
- Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information to another business or a third party for monetary or other valuable consideration.
- Service refers to the Website, accessible from www.fidelior.net, www.fidelior.com, www.fidelior.eu, www.fidelior.in, www.fidelior.us, www.fidelior.asia, www.fidelior.org, www.fidelior.net, www.fidelior.com, www.fidelior.cn, www.fidelior.co.za, www.fidelior.ru, and www.fidelior.uk.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
- Supervisory Authority, means an independent public authority which is established by a country. For the purposes of the GDPR, supervisory authority means ‘supervisory authority’ means an independent public authority which is established by a Member State pursuant to Article 51 (https://gdpr-info.eu/art-51-gdpr/).
- Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an Account to use the Service.
- Twitter Fan Page is a public profile named Fidelior specially created by the Company on the Twitter social network, accessible from https://twitter.com/fidelior.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Fidelior, accessible from www.fidelior.net, www.fidelior.com, www.fidelior.eu, www.fidelior.in, www.fidelior.us, www.fidelior.asia, www.fidelior.org, www.fidelior.net, www.fidelior.com, www.fidelior.cn, www.fidelior.co.za, www.fidelior.ru, and www.fidelior.uk.
- You means the individual accessing or using the Service, or the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.
Our online Subscription Service, i.e., Fidelior™, allows you to check, through an on-screen search or online document scan, citations and references across a variety of recognised journal sources and flag those that are considered questionable or untrustworthy. It does this through a propriety metadatabase, matched to a growing number of international journal sources. These journal sources include citation indices, national and international accreditation lists, disciplinary journal lists and predatory journal blacklists.
You are free to explore Our Website without providing any Personal Information about yourself. You may also voluntarily provide Personal Information to Us when you sign up to receive additional information from Our Website, or sign up for and use one of Our Subscription Services, contact Our customer service team, send us an email, post a comment on Our blogs, or communicate with Us in any other way.
We collect and use information in the following ways:
- Information You voluntary provide when You visit Our website and use Our Subscription Services.
- Order and payment information.
- Information We collect automatically, i.e., usage data.
- Information from Your use of Our subscription services.
- Information We receive from third parties.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Identifiable personal information may include, but is not limited to:
- Email address
- First name and last name
- Address, State, Province/County, ZIP/Postal code, City, Country
- Usage Data
When You pay for a product and/or a service via bank transfer, We may ask You to provide information to facilitate this transaction and/or to verify Your identity. Such information may include, without limitation:
- Date of birth
- Passport or National ID card
- Bank card statement
- Other information linking You to an address
When You use any of Our Subscription Services or browse Our Website, we or Our third-party service providers may collect automatically Usage Data.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data on how You interacted with Our Website.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:
- Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count Users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We may use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate Users and prevent fraudulent use of User accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
- Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
- Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
- Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how Our Users react to them.
- Your consent;
- performing Our obligations under a contract to which You are a party or performing steps requested by You in order prior to entering into a contract;
- pursuing Our legitimate interests, such as Our interest in marketing Our services; and
- any other ground, as required or permitted by law.
Where We rely on your consent as a legal ground for processing Your Personal Information, You may withdraw Your consent at any time. However, if You withdraw Your consent, it will not affect the lawfulness of the processing that occurred based on Your consent prior to Your withdrawal.
Where We act as a data controller and We receive your Personal Information directly from You for the purpose of providing You with Our Subscription Services or other services related to Our Website, We require such Personal Information to be able to perform Our contractual obligations to You. Without the necessary Personal Information, the Company will not be able to handle your requests.
The Company may use Personal Data for the following purposes:
- To provide and maintain Our Service, including to monitor the usage of Our Service.
- To manage Your Account: to manage Your registration as a User of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered User.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our Service Users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of Our Service, for payment processing, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other Users: when You share personal information or otherwise interact in the public areas with other Users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other Users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other Users will be able to view descriptions of Your activity, communicate with You and view Your profile.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Our Website provide links to other online services. These online services may operate independently from Us and/or may have their own privacy notices or policies. The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies, which We strongly suggest You review.
We may use third-party Service providers to monitor and analyse the use of Our Service.
- Google Analytics – Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.
- Zotero – Zotero is an open-source project committed to providing a research tool. Zotero’s philosophy is that what you put into Zotero is yours, and one of their founding principles is to make sure you remain in control of your data and can share it how you like — or choose not to share it at all. Zotero isan independent, non-profit organization and have no financial interest in your private information.
We may use Your Personal Data to contact You with marketing and event-related communications, e.g., newsletters, marketing or promotional materials, invitations to participate in events and surveys, and other information that may be of interest to You, provided that We do so in accordance with Applicable Data Protection Law, including any consent requirements.
For example, when You submit Your contact information to Us or when We collect Your business contact details through Our participation at trade shows or other events, We may use the information to follow-up with You regarding an event, send you information that You have requested on Our products and services and, with Your permission, include You on Our marketing information campaigns.
You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
- Sendinblue – Sendinblue is an email marketing sending service, this holds our audience segmentation and opt-out for marketing related processes. Please see GDPR Policy: https://www.sendinblue.com/gdpr/.
We partner with third party advertising networks to either display advertising on Our Website or to manage Our advertising on other sites. When You visit Our Sites, We (and Our service providers) may use Personal Data collected from You and Your device to target advertisements for Our Services to You on Our Sites and other sites you visit (“interest-based advertising”), where allowed by Applicable Data Protection Law, including any consent requirements.
If You wish to not have this information used by certain companies for the purpose of serving you targeted ads, You may opt-out by clicking here: http://preferences.truste.com/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt You out of being served advertising. You will continue to receive generic ads.
We post customer testimonials and comments on Our Website, which may contain Personal Information, for purposes of marketing Our products and services. If You would like your testimonial or comments altered or removed from Our Websites, please contact Us at https://fidelior.com/contact-us/.
We offer publicly accessible message boards, blogs, and community forums for You to share your ideas and to enhance Our Subscription Services and Websites. Please keep in mind that if You directly disclose any information through Our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any Personal Information you have posted on the Websites if you so request, as described under the Section 5 titled “Your Privacy Rights” below.
We may provide paid products and/or services within the Service. In that case, We may use third-party services for payment processing (e.g., payment processors).
When You use Our Service to pay a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity.
We may use third-party Service Providers to provide better improvement of our Service.
Our business needs may change from time to time. For example, We may depreciate a service provider to consolidate and minimize Our use of service providers. Similarly, We may add a service provider if We believe that doing so will enhance Our ability to deliver Our Services. We will periodically update this page to reflect additions and removals to Our list of service providers.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We secure the Personal Information You provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on Our Website and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
If a security breach causes an unauthorized intrusion into Our system that materially affects you, then the Company will notify you and report the action We took in response in compliance with the Applicable Data Protection Law.
We are a global business. Personal Data may be processed and/or stored in any country where We or Our Service Providers do business. We may, for different reasons, transfer Your Personal Data to countries other than your own country, including to the United States. These countries may have data protection rules that are different from Your country. When transferring data across borders, We take measures to comply with applicable data protection laws related to such transfer. Officials (such as law enforcement or security authorities) in those other countries may be entitled to access Your Personal Data.
We understand how important Your Personal Information is to You. We are committed to keeping it strictly confidential. Your privacy is not for sale. We will never sell, rent, or otherwise abuse the Personal Information you have trusted Us with.
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
We share Personal Data with third party business partners in connection with Our Services to Our Users, such as banks, payment providers, and professional service partners We partner with to deliver Our services. Our business partner is Scholarly Horizons (www.scholarlyhorizons.com).
The Company may be compelled by legal or administrative process to disclose any Confidential Information to the extent permitted by Legal Requirements, e.g., corporate transactions, law enforcement, and/or other legal requirements.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of the Company.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of Users of the Service or the public.
- Protect against legal liability.
Our Company takes the protection of Personal Data very seriously. As a Data Subject You possess specific Data Protection rights depending on Your location and subject to Applicable Data Protection Law in Your location regarding the collection, use, disclosure of Personal Data, and the explicit right to exercise these rights.
As a Company offering our services worldwide, we endeavour compliance with the different data privacy regulations worldwide (see ‘Jurisdiction-Specific Provisions’) thereby guaranteeing the basic Personal Data Protection Rights common to the most important Data Regulatory Regulations based on GDPR, e.g.:
- the General Data Protection Regulation (GDPR), the EU’s ground-breaking data privacy regulation;
- the UK GDPR, the UK version of the EU GDPR;
- the California Consumer Privacy Act (CCPA), a data privacy model for the US;
- the General Personal Data Protection Law (Lei Geral de Proteção de Dados Pessoais), Brazil’s version of the GDPR;
- The Protection of Personal Information Act (POPIA), South Africa’s version of the GDPR.
- The Personal Data Protection Act (PDPA), Thailand’s version based on the GDPR.
- The Privacy Act 1988 (as amended) – Australia’s.
- The Personal Data Protection Bill (PDPB), Indonesia’s version of GDPR.
Our Company would like to make sure You are fully aware of all Your Data Protection Rights. Every user is entitled to the following:
- The right to be informed – You have the right to know what happens to Your Personal Data.
It means that You have the right to obtain from Us all information regarding our data processing activities that concern You, such as how we collect and use Your Personal Information, how long we will keep it and who it will be shared with, among other things.
We will always try to inform You about how we process Your Personal Data. However, if we do not collect the Personal Data directly from You, the GDPR exempts us from the obligation to inform You (1) when providing the information is either impossible or unreasonably expensive; (2) the gathering and/or transmission is required by law, or if (3) the Personal Information must remain confidential due to professional secrecy or other statutory secrecy obligations.
- The right to access – You have the right to know what Personal Data We have about You and request Our Company for copies of full details regarding Your Personal Data. We may charge You a small fee for this service.
Please note that the CCPA (see ‘Jurisdiction-Specific Provisions’) does not allow Us to disclose Social Security numbers, driver’s license numbers or other government-issued identification numbers, financial account numbers, any health insurance or medical identification numbers, account passwords, or security questions and answers. In that case, We can inform You that We have this information generally, but We may not provide the specific numbers, passwords etc. to You for security and legal reasons. Please note that You may only submit two access requests within a twelve-month period.
- The right to rectification – You have the right to request that Our Company correct any information You believe is inaccurate. You also have the right to request Our Company to complete the information You believe is incomplete.
If your account settings do not allow You change it, please contact Us and We will do Our best to change the Personal Data for You.
- The right to erasure – You have the right to be forgotten and request that Our Company erase Your Personal Data, under certain conditions provided by law.
Sometimes we can delete Your information, but other times it is just not possible, for example when the Applicable Data Protection Law tells us we cannot this. That being the case, we will consider if we can limit the use of Your Personal Data.
- The right to restrict processing – You have the right to request that Our Company restrict the processing of Your Personal Data, under certain conditions.
This means that You have the right to ask us to only use or store your Personal Data for certain purposes. You have this right in certain occasions, such as where You believe the data is inaccurate or the processing activity is unlawful. This right enables You to ask Us to suspend the usage of Your Personal Data, for example if You want Us to establish its accuracy or the reason for processing it.
- The right to object to processing – You have the right to object to Our Company’s processing of Your Personal Data, under certain conditions.
This means that where processing of Your Personal Data is based on Your previously given consent, You have the right to withdraw your consent at any time and/or, in some cases, ask Us to stop using Your Personal Data.
You have this right where We rely on a legitimate interest of Ours (or of a Third Party). We will stop processing the relevant Personal Information unless:
- We have compelling legitimate grounds for the processing that override Your interests, rights, or freedoms; or
- We need to continue processing Your Personal Information to establish, exercise, or defend a legal claim.
- The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to You, under certain conditions. This means that You have the right to ask for and download the Personal Data given to Us or that You have generated by virtue of the use of Our Service, so that You can:
- Move it;
- Copy it;
- Keep it for yourself; or
- Transfer it to another organisation.
We will provide Your Personal Information in a structured, commonly used and machine-readable format. When you request electronically to know which data we have about you, we will provide you a copy in electronic format.
- The right to opt-out – You have the right to opt-out of specific services, such as:
- Opting out of receiving communications from Us. If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you other messages in connection with providing our Services. For example, you cannot opt-out of receiving transactional emails, such as billing notifications related to your account with Us or the Subscription Services.
- Opting out of Your right that Your Personal Data can be shared with or sold to outside parties.
- Opting out of being subject to automatic decision-making, including profiling. We sometimes use computers to study Personal Data and We might use these data to know how You use our services. For decisions that may seriously impact You, you have the “right not be subject to automatic decision-making, including profiling”. In those cases, we will always explain to you when we do this, why it is happening and the effect.
- The right to withdraw your consent – Where We rely on Your consent as the legal basis for processing your Personal Data, You may withdraw Your consent at any time. If You withdraw Your consent, Our use of Your Personal Data before You withdraw is still lawful. If You have given consent for Your details to be shared with a third party, and wish to withdraw this consent, please also contact the relevant third party in order to change your preferences.
- The right to non-discrimination – You have the right not to be discriminated against for exercising Your Privacy Rights. This means that the Company will not change Your service levels or prices for invoking rights outlined in Applicable Data Protection Law. Unless the Applicable Data Protection Law permits it, we will not:
- Deny You goods or services;
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
- Provide You a different level of or quality of goods or services; or
- Suggest that You may receive a different price or rate for goods or services or a different level of quality of goods or services.
- The right to lodge a complaint with a supervisory authority – Where applicable under the Data Protection Law, e.g., GDPR regulations, every Data Subject has the right to lodge a complaint with a Supervisory Authority, in particular in the location of his or her habitual residence, place of work or place of the alleged infringement if the Data Subject considers that the processing of personal data relating to him or her infringes the Applicable Data Protection Law, e.g., GDPR regulations.
- Right to be Informed of a Personal Data Breach – You have the right to be informed by the Company within a time window under the Applicable Data Protection Law that Your data have been exposed through unauthorised access.
Where we act as a data controller, to exercise any of these rights, please contact us. Where we act as a data processor, You may exercise Your rights by contacting the data controller who has provided Your Personal Data to Us.
If You make a request, We will respond in compliance with the mandatory response times required by the Applicable Data Protection Law. However, We will not be able to respond to a request if We no longer hold your Personal Data. If you feel that You have not received a satisfactory response from Us, You may have the right under Applicable Data Protection Laws to consult with the data protection authority in your country.
If We cannot satisfy a request, We will also explain why in Our response. We commit to not charging a fee for processing or responding to Your requests. The only situations where We may charge a fee is when We determine that your request is excessive, repetitive, or manifestly unfounded. In those cases, We will tell you why We made that determination and provide you with a cost estimate before completing Your request.
Please note that We, for your protection, are entitled to verify Your identity (or the identity of your authorized agent) by any means We consider reasonable and appropriate in the circumstances before responding to Your request.
We will only use the Personal Information You provide Us in a request to verify Your identity or authority to make the request. For more sensitive requests, We will ask You to provide Us certain information We already hold about You. In some cases, We will verify that the mail address from which You send the request matches Your email address that We have on file and ask You to confirm via email Your identity.
If we no longer need to process Personal Data about you in order to provide our Services or our Sites, We will not maintain, acquire or process additional information in order to identify You for the purpose of responding to your request.
Iontaofa Intelligence Ltd. – If you would like to exercise any of Your Data Privacy rights, please contact us at:
- Email: firstname.lastname@example.org.
- Website: https://fidelior.com/contact-us/.
- Or write to us: Iontaofa Intelligence Ltd., 5 Main Street, Cahersiveen, V23W863, Co. Kerry, Ireland.
Australia – Under the Privacy Act you may wish to submit a complaint about a breach of privacy to the Private Commissioner via the Office of the Australian Information Commissioner (https://www.oaic.gov.au/).
EU/EEA –If you have a query, concern or complaint regarding a GDPR data protection matter, you will have to contact the relevant national data protection authority directly or via the European Data Protection Board (EDPB) at https://edpb.europa.eu/about-edpb/about-edpb/members_en which provides the contact information of all national protection authorities.
Brazil– Under the Lei Geral de Proteção de Dados (or LGPD) You may wish to contact the Brazilian Data Protection Authority via https://www.gov.br/anpd/pt-br.Top of Form
Mexico – Under the The Federal Law on the Protection of Personal Data held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares) Data Objects may wish to lodge a complaint relating personal data protection with the relevant data protection authorities, i.e., the National Institute of Transparency for Access to Information and Personal Data Protection (Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales) (INAI) via https://home.inai.org.mx/ and the Ministry of Economy (Secretaría de Economía) via https://www.gob.mx/se.
South Africa – The POPIA does not explicitly refer to informing Data Subjects of how to exercise the right to object. However, the POPIA Regulations outlines that a Data Subject who wishes to object to the processing of personal information must submit Form 1 of the POPIA Regulations to the responsible Information Regulator via https://www.justice.gov.za/inforeg/contact.html.
Thailand – Under the Personal Data Protection Act, Data Objects can lodge a complaint relating to personal data protection to the expert committee(s).
The Company is the Data Controller of Your Personal Data collected while using the Service. As operator of the Facebook Fan Page https://www.facebook.com/Fidelior-100928322207242, the Company and the operator of the social network Facebook are Joint Controllers.
The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php
We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.
For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.
Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.
The Company is the Data Controller of Your Personal Data collected while using the Service. As operator of the LinkedIn Company Page https://www.linkedin.com/company/23562479/admin/, the Company and the operator of the social network LinkedIn are Joint Controllers.
The Company has entered into agreements with LinkedIn that define the terms for use of the LinkedIn Company Page, among other things. These terms are mostly based on the:
- Commonly Viewed Agreements, Guidelines, Policies, Terms and Conditions https://www.linkedin.com/help/linkedin/answer/4448/commonly-viewed-agreements-guidelines-policies-terms-and-conditions?lang=en
- LinkedIn User Agreement: https://www.linkedin.com/legal/user-agreement.
We use the LinkedIn Insights function in connection with the operation of the Linkedin Company Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.
For this purpose, Linkedin places a Cookie on the device of the user visiting Linkedin Company Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.
Linkedin receives, records and processes the information stored in the Cookie, especially when the user visits the Linkedin services, services that are provided by other members of the Linkedin Company Page and services by other companies that use Linkedin services.
The Company is the Data Controller of Your Personal Data collected while using the Service. As operator of the Twitter Fan Page https://twitter.com/fidelior. the Company and the operator of the social network Facebook are Joint Controllers.
The Company has entered into agreements with Twitter that define the terms for use of the Twitter Fan Page, among other things. These terms are mostly based on the Twitter Terms of Service: https://twitter.com/en/tos.
We use the Twitter Insights function in connection with the operation of the Twitter Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.
For this purpose, Twitter places a Cookie on the device of the user visiting Twitter Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.
Twitter receives, records and processes the information stored in the Cookie, especially when the user visits the Twitter services, services that are provided by other members of the Twitter Fan Page and services by other companies that use Twitter services.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.